What personal data acg365 collects, why it is collected, and how it is kept secure — all of it is clearly explained here in plain English. Read this once and you'll have no remaining questions about your data.
The core principles we follow to keep your information safe
Your name, mobile number, payment details, and transaction history are never sold or transferred to any third party at acg365. Not ever, not for any reason.
From the website to the app, deposits to logins — every connection is protected by 256-bit SSL encryption. Your data is never transmitted in plain text.
To view or delete the data acg365 holds about you, submit a request to acg365 Support. Valid requests are processed within 30 days.
Data that is no longer needed is deleted once its purpose has been fulfilled. acg365 retains only the information required to deliver its services and meet legal obligations.
If any significant changes are made to the Privacy Policy, all active members will be notified in advance via app notification or email.
Acg365 only uses cookies necessary for sessions and service improvement. There are no third-party cookies for tracking or advertising.
This Privacy Policy explains how acg365 collects, uses, and protects the personal information of its users. By registering or using the platform, you agree to this policy.
We understand that many people think twice before sharing personal information online — and that's completely reasonable. This policy has been written in plain, straightforward language so you know exactly what acg365 does with your data.
The Bottom Line: acg365 only collects information necessary to provide its services and never sells it to third parties.
Acg365 collects two types of data — information you provide directly, and data generated automatically through your use of the platform.
Information You Provide Directly:
Automatically Collected Data:
What We Do Not Collect: acg365 will never request or store your bKash or Nagad PIN/password, your bank account details, or your social media credentials.
Acg365 does not collect any information without a purpose. Every piece of data has a specific reason behind it:
Acg365 stores all data on secured servers. Server access is strictly limited and controlled — only authorized personnel can access the information they need.
Retention periods vary depending on the type of data:
Backup Security: Server backups are protected with the same standard of encryption. Backed-up data is kept just as secure as live data.
The acg365 website and app use cookies. Cookies are small text files stored in your browser that remember your session information.
Acg365 uses three types of cookies:
Acg365 does not use any third-party tracking cookies for advertising. You can disable cookies in your browser settings, though some platform features may not function as a result.
Acg365 uses multiple layers of security to keep your information safe. If one layer fails, the others still protect you.
Important: No matter how robust acg365's security systems are, it is your responsibility never to share your password or OTP with anyone. No acg365 staff member will ever ask for your password.
As an acg365 member, you have several fundamental rights regarding your data:
| Rights | Description | How to Access |
|---|---|---|
| Right to Access | You may find out what data acg365 holds about you | Contact Support |
| Right to Rectification | You may correct any inaccurate information | Contact Support |
| Right to Deletion | You may request deletion of your data upon closing your account | Contact Support |
| Right to Portability | You can request a copy of your data | Contact Support |
| Right to Object | You can object to the use of your data for specific purposes | Contact Support |
To exercise any of these rights, contact us at support@acg365.click or via live chat. Valid requests will be fulfilled within 30 days, except where legal retention obligations apply.
All services on acg365 are strictly for individuals aged 18 and above. We do not knowingly collect information from minors.
If a minor registers by providing false information about their age, the account will be closed and all collected data will be deleted. If a parent or guardian suspects their child is using acg365, please contact support@acg365.click immediately.
Acg365 may update this Privacy Policy as needed. A review is generally conducted every 6 months. For significant changes, all active members will be notified in advance via app notification or email.
The "Last Updated" date at the top of this page shows when the policy was most recently revised. Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
For any questions about this Privacy Policy, requests regarding your data, or any concerns, please reach out through the following:
If you suspect a privacy breach, report it immediately — acg365 will investigate promptly and provide an initial response within 72 hours.
Sharing personal information online always feels a little uneasy — acg365 has no problem admitting that. It's natural to have questions before providing your mobile number or ID details. This policy is an honest attempt to answer those questions.
Payment-related questions are the most common queries acg365 receives. To be clear — acg365 does not know and has no need to know your bKash or Nagad PIN/password. When making a payment, you confirm the transaction yourself on your mobile device via OTP — acg365 only sees whether the transaction was completed.
KYC makes a lot of people uncomfortable — sending a photo of your ID can feel invasive. But this is standard practice across every financial platform in the world, from banks to mobile financial services. acg365 uses this information solely for identity verification and stores it on secure, encrypted servers.
A note on analytics data. acg365 analyses which games are most popular, peak activity times, and which pages users spend the most time on — but this analysis is aggregated, not individual. There is no business reason to track a specific user's behaviour separately, and acg365 does not do so.
There is something important to be straightforward about when it comes to data deletion. Closing your account will result in most of your data being deleted, but transaction records must be retained for a period of time due to legal obligations. There is nothing to hide here — every financial service is required to do this. If any part of this policy is unclear or you have concerns about it, please reach out to Support directly.
What data acg365 holds and why
Name, date of birth, NID number. Purpose: account identity verification and fraud prevention.
Mobile number, email. Reason: login, OTP, customer support, and important notifications.
Payment mobile number and transaction records. Purpose: to ensure payments reach the correct account.
Betting history and win/loss records. Reason: responsible gaming monitoring.
Phone model, OS, and IP address. Purpose: security monitoring and detection of multiple accounts.
Live chat and email records. Purpose: resolving future issues and maintaining service quality.
How many layers protect your data at acg365
All communications are protected with 256-bit encryption.
A mobile OTP is sent with every login.
Sensitive data is stored separately with encryption at the database level.
Automatic alerts for suspicious activity.
This Privacy Policy of acg365 Terms & Conditions and Responsible Gaming Policyis best understood when read alongside the — together, all three documents make up acg365's complete policy framework.
Answers to questions about using the platform