This page clearly outlines the rules you need to follow at acg365 when opening an account, placing bets, using bonuses, and making payments. Reading through it once will ensure there is no confusion later.
A quick summary of the most important aspects of acg365's Terms & Conditions
Each person may hold only one account at acg365. Creating multiple accounts may result in all accounts being closed and balances forfeited. Register using your own accurate details.
Deposits and withdrawals must be made using a payment method registered in your own name. Third-party payments are strictly prohibited. No platform fees are charged.
Each bonus carries its own wagering requirements and validity period. Please read the terms before claiming any bonus. Attempting to abuse bonuses may result in account suspension.
Keeping your login credentials secure is your responsibility. Never share your password with anyone. If you notice any suspicious activity, contact acg365 support immediately.
Any form of cheating, use of bots, or attempts to exploit system vulnerabilities at acg365 is strictly prohibited. If such activity is confirmed, the account will be permanently closed.
Acg365 takes responsible gaming seriously. Deposit limits, cooling-off periods, and self-exclusion are provided to users upon request, no questions asked.
By using the acg365 website and app, you are deemed to have accepted these Terms & Conditions. These terms constitute a legally binding agreement between acg365 and the user. If you object to any term, you should refrain from using the platform.
All acg365 services are strictly for individuals aged 18 and above. Any account found to belong to a minor will be closed immediately and no balance will be refunded.
These Terms & Conditions have been published in Bengali for the convenience of users in Bangladesh. In the event of any misunderstanding, acg365's interpretation shall be considered final.
Please Note: Continued use of acg365 constitutes your acceptance of these Terms & Conditions. Each time you use the platform after an update, you are considered to have agreed to the revised terms.
Registration at acg365 is completely free. You will need to provide your real name, date of birth, mobile number, and email address. Accounts created with false information may be closed at any time.
Each person may hold only one account. If multiple accounts are detected under the same individual, all accounts will be permanently closed and all balances — including both real funds and bonuses — will be forfeited.
Before processing a large withdrawal, acg365 may ask you to complete KYC (Know Your Customer) verification. This is a standard process to confirm that you are the person in whose name the account was registered.
KYC typically requires a clear photo of your National ID (NID) or birth registration certificate. A selfie or mobile number verification may also be requested. All KYC information is strictly confidential — acg365 does not share it with any third party.
For VIP Members: KYC is processed as a priority for Gold level and above. Verification is typically completed within 24 hours.
Deposits at acg365 can only be made through approved payment methods such as bKash, Nagad, and Rocket. There are no platform fees for making a deposit.
| Payment Methods | Minimum Deposit | Daily Maximum | Processing time |
|---|---|---|---|
| BKash | ৳ 100 | ৳ 50,000 | Avg. 30 seconds |
| Nagad | ৳ 100 | ৳ 50,000 | Avg. 30 seconds |
| Rocket | ৳ 100 | ৳ 30,000 | 1–2 minutes on average |
Withdrawals at acg365 are simple and fast. The minimum withdrawal is ৳500. After submitting a withdrawal request, funds are typically received within 5–15 minutes. VIP members are processed even faster.
Daily Withdrawal Limit: Limits vary by membership level. Regular members can withdraw up to ৳50,000 per day, VIP members have a higher limit, and Diamond members have no daily withdrawal limit.
Every bonus at acg365 comes with its own terms. Claiming a bonus is taken as automatic agreement to those terms. In most cases, a wagering requirement must be met before a bonus can be withdrawn.
All bets placed at acg365 are considered final once confirmed. There is no option to cancel a bet placed in error, so please verify all details before confirming your wager.
If a match does not start or is not completed within the scheduled time, stakes are generally refunded. However, if the match has progressed past the minimum required duration, settlement may be determined via DLS or another recognized method.
Any of the following activities are strictly prohibited and will result in immediate account closure:
Warning: If prohibited activity is confirmed, all balances in the account will be forfeited and future registration on acg365 may be permanently banned.
Acg365 places the highest importance on protecting users' personal information. Data provided during registration is used solely for account management, payment processing, and customer support.
Acg365 believes gaming is for entertainment, not addiction. The following tools are always available to help ensure user well-being:
To access these features, go to your account settings or contact support directly. For more details, visit our Responsible Gaming Policy Read.
Acg365 reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via in-app notification or email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
The latest version of the Terms & Conditions will always be available on this page. The "Last Updated" date at the top of the page indicates when the most recent changes were made.
Reading the terms and conditions of many online platforms can feel like they were deliberately written to confuse — long sentences, legal jargon, and conditions that make you lose interest before you even finish. That is not how we do things at acg365. We want you to actually understand the rules, because when you do, there is no room for misunderstandings later.
The most important rule is simple — one account, accurate information, your own payment method. Follow these three principles and you should have no issues on acg365.
Bonus terms are a common source of questions among members. A wagering requirement means you must wager a specified multiple of the bonus amount before it can be withdrawn. For example, a ৳ 1,000 bonus with a 10x requirement means you need to place ৳ 10,000 in bets before withdrawing. At acg365, your wagering progress is visible in real time within the app — no guessing required.
There is one rule about payments that we consistently emphasize — deposits and withdrawals must be made by the same person using the same payment method. This is not an unreasonable condition. The rule exists to prevent money laundering and to ensure funds are returned to their rightful owner. In practice, honest users will never find this to be an issue.
The list of prohibited activities may seem lengthy, but in plain terms — play normally, be honest, and don't try to exploit the system. For players who act in good faith, these rules are no obstacle at all.
The Responsible Gaming section is one many people skip — but acg365 encourages you to read it. Deposit limits and cooling-off features are not signs of weakness; they are smart tools for staying in control. Many regular players use them to keep their habits in check.
Ultimately, acg365's rules are not solely in the company's interest. Every rule exists for a reason — whether to protect members, ensure system fairness, or safeguard finances. If any rule is unclear or seems unreasonable to you, ask support directly — you'll receive a response in Bengali.
At acg365, your personal information and transaction data are completely confidential and are never shared with any third party. For more details, please visit our Privacy Policy Read.
Answers to Account & Transaction Questions